Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility & Process

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, contact us at admin@shopvanguardessentials.com. Please note that returns must be sent to the address provided by our support team upon authorization; unauthorized returns will not be accepted. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damages and Issues

Please inspect your order upon reception and contact us immediately at admin@shopvanguardessentials.com if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Exchanges & Exceptions

Certain items cannot be returned (such as perishable goods, custom products, and personal care items). The fastest way to ensure an exchange is to request a return for the existing item and make a separate purchase once approved.

Refunds

We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at admin@shopvanguardessentials.com.